Is Planet Casino Legit

• Is Planet 7 Casino Legit
• Is Planet 7 Casino Legit

Planet 7 Casino is part of the Crystal Palace Group who have been reported for slow withdrawals and impossible wagering requirements. It is also linked with the notorious rouge Virtual Casino Group who. 👑 Royal Planet Casino offers wide range of Rival casino games, online slots. Obviously, the fans of this software provider's games will not be disappointed at this casino site. Moreover, Royal Planet. Planet 7 Casino launched in 2008 as part of several US-friendly casinos operated by the Ace Revenue Group. Game variety is great with over 130 games to choose from including live dealer games, slots, roulette and blackjack, video poker, and all your other traditional casino.

Planet 7 is licensed in Costa Rica, which is to say that they basically do not have anything that legitimate. The licensing procedure in Costa Rica is simply to apply for and receive a Business License. Casino.com Review. This is a flashy online casino that will bring back memories of the Vegas Strip. There are lots of bright colours, lights, and the lure of jackpots to keep you coming back for more. As part of the ONISAC group, Casino.

Our effort to bring you the most honest reviews of online casinos continues with our look at Planet 7 Casino. This casino has taken us on a roller coaster ride of emotions trying to determine if it is worthy of our players’ money.

We have scoured the internet and our own top-secret insiders to bring you the most detailed review.

Who is Planet 7 Casino?

Planet 7 Casino has been around since 2009, but tracing the ownership of the casino isn’t exactly straight forward, which is already a bad sign. We understand that not many online casinos can be very forthcoming with their ownership information, especially if they are accepting players from countries like the USA, but these guys have one hell of a shell game going on.

Our investigating has led us to the following: Planet 7 is owned and operated by the Ace Revenue Group, which was formerly the Crystal Palace Group, which itself is a subsidiary of the Virtual Casinos Group. Got that straight? There’s a reason for the layers of companies; Virtual has had a bad name in the industry for a long time. However, they remain one of the largest operators in the game.

Other casinos owned by Ace Revenue Group include Silver Oak Casino, Royal Ace Casino, Slots Madness Casino and Captain Jack Casino. In fact, when we registered our account at Planet 7, we were given the option of signing up at Royal Ace at the same time (a smart marketing move if not a little on the shady side).

Planet 7 is licensed in Costa Rica, which is to say that they basically do not have anything that legitimate. The licensing procedure in Costa Rica is simply to apply for and receive a Business License. There are not gaming-specific licenses in the country, which is why it has been an attractive jurisdiction for many online operations since the late 1990s.

Enough about their background…let’s get into this review.

The Ugly Stuff

Well, this is probably a good indication of where we are going with our review. Usually we would leave the ugly stuff until the end of the review, but in this case, we feel we have to deal with the negatives right away. It is no secret that Planet 7 and their partner casinos have had their share of negative feedback. In fact, the Virtual Casino group have been called out as scammers for years.

At the heart of this negativity is the problem that Planet 7 have had with slow or no payouts. To us, payouts are the most important part of any casino experience – you pay your money, play your games and then want to withdraw winnings in a timely fashion. It seems that Planet 7 doesn’t agree with the last part of that statement. Several online forums have posts from frustrated players who feel like they have been ripped off by the group. In many cases, players have waited for several months for payouts, and only when taking the issues public did some of them find any solutions.

Let’s get this out of the way right now: WE DO NOT TRUST THIS CASINO. Until they can show the world that they are serious about paying players quickly and without issue, we would not make any deposits on this casino. Having said that, we know everyone has a choice, so we will continue with the review!

The Bad Stuff

As we work towards the positive parts of this review, let’s continue down the road of things we don’t like about Planet 7.

Withdrawal Limits

This shouldn’t come as a surprise to anyone who read the last section. Planet 7 Casino has a very complicated withdrawal process, filled with rules about what you can withdraw from money earned via bonus, maximum cashout limits and more. We are going to highlight one of these tedious rules here – the rules for receiving checks as a cashout. As per the Planet 7 Terms and Conditions page:

1. When you receive payment by check, you must deposit said check to a financial institution within 30 days of issue. Any delay could result in the check no longer being valid. In this event the company is not responsible and a reissue of the check payment will not be made.
2. Checks must be deposited to your bank account and not cashed.
3. Checks may not be endorsed to a third party.
4. Under no circumstances should you mention that the checks are related to online
5. If any of the above conditions regarding checks are not met, the company will not be held liable; check payments will not be reissued.

So, as you can see, Planet 7 is giving themselves every chance to cancel your withdrawal if you make any error once you receive their checks. Not cool, guys…not cool.

Clearing Bonuses

We hate complicated bonus clearing terms. It’s usually a sign of a casino that doesn’t really care about your loyalty, but more a site that wants you to lose your money before you ever convert bonus dollars into cash.

We would go into detail about the Bonus Terms and Conditions at Planet 7 Casino, but that might break the record for the length of one our reviews. You can see all the different rules on their website, but we’ll summarize a couple of them here:

• In general, the wagering requirements for bonuses are 30x deposit and bonus for slots games, and 60x for “approved table games.”
• Bonuses are not able to be cleared at Planet 7’s Live Dealer games
• If you make a withdrawal request that includes cleared bonus money, the maximum amount that can be requested is half your balance (i.e. to make a $300 withdrawal, you must have at least $600 in your account)

Most of these rules add up to a lot of bullshit. In basic terms, if you want to earn bonus money, be diligent, and plan on making several withdrawal requests to get your money sent to you.

The Good Stuff

Ok, now that we have dumped all over these guys, if you are still reading this review, it must mean you are contemplating playing at Planet 7 Casino. While it could be a risk, there are some decent parts of this casino that we will cover for you here.

Customer Service Options

Well, this one is a bit shocking, even to us and we have seen everything in this industry. Planet 7 Casino boasts of having excellent customer service and is giving its players email, live chat and TOLL-FREE phone options to reach them. This is pretty bold considering all the crap they take for slow playing players, but we assume their position is to get out in front of the complaints before they escalate too far into the mainstream.

On the occasions that claims have made it on a forum site, there appears to be a customer service representative who responds on behalf of Planet 7. In most cases, there are a lot of excuses being thrown around (come on, being “swamped” is no excuse these days) but at least they aren’t going silent. This is most likely the reason that Planet 7 hasn’t been blacklisted by every review site, and is definitely a factor in our ranking of their casino.

Software

We have to give Planet 7 Casino credit here. As a U.S. facing online casino, their options for software suppliers is limited, but they have a relationship with one of the best out there in Real Time Gaming. RTG are one of the original software vendors in the industry, and they have never wavered from their acceptance of players from the United States at their licensees’ brands. With the extensive history in the business, RTG has built an excellent suite of games which we will outline a little further down.

It is somewhat shocking that they would continue to allow questionably-run operators on their platform. Maybe they have some sort of control over these sites which ensures that at the very least they will be paid their royalties; being able to run the casino off at any point should be enough control. One industry insider let us know that the RTG folks have a long-standing relationship with the owners of Virtual Casino Group and they are constantly keeping this group in check and trying their best to make sure casinos like Planet 7 are above board with their players.

Jackpots

One added bonus for being a casino in the RTG network group of operators is that Planet 7 gets access to the Network progressive games. These games are built to take a contribution of each bet and put that towards a progressive jackpot that could be won by any player playing at a casino featuring the game.

Players at Planet 7 have access to ten of these Network Progressives, and at the time of writing this review, those games had a total of over $2,200,000 in jackpots available to be won. Here is a list of the games that feature a progressive jackpot:

• Aztec’s Millions
• Caribbean Draw Poker
• Caribbean Hold ‘Em
• Caribbean Stud Poker
• Jackpot Cleopatra’s Gold

• Jackpot Pinatas
• Let ‘Em Ride
• Megasaur
• Shopping Spree II
• Spirit of the Inca

Game Selection

As we told you earlier, Planet 7 Casino uses the Real Time Gaming casino platform, which gives them access to some of the best slots and table games on the market. Let’s break down the offering for you now.

We are always thrilled to find a casino using the RTG slot catalog, as these games are built with gorgeous graphics, and their choice of themes aren’t so convoluted that we freak out while playing the games. The RTG lineup of slots includes well over 100 titles, but we are focusing on the games that have the big jackpots and the best overall graphics and gameplay. Here is a list of the best slots you will find at Planet 7 Casino:

Top Rated Slot Machines

• Aztec’s Treasure
• Aztec’s Treasure ft. Guarantee
• Bonkers
• Caesar’s Empire
• Cleopatra’s Gold
• Coyote Cash
• Diamond Mine Deluxe
• Ghost Ship

• Goldbeard
• Hen House
• Hidden Riches
• High Rollers
• Incan Goddess
• Lucha Libre
• Megasaur
• Orc vs. Elf

• Paydirt!
• Pharaoh’s Gold
• Popinata
• Secret Symbol
• Texan Tycoon
• The Elf Wars
• Triton’s Treasure
• Year of Fortune

Table Games

I personally much prefer table games to the slots, and Planet 7 also features a full suite of options from RTG. Having played their software at many other casinos, I am comfortable with all the table layouts, and I am very impressed with the speed of the games in both the download and instant play casinos. Also, I am a sucker for Pai Gow, and RTG’s version of the game is one of the best on the market. I could sit for hours playing that game, although I am not sure my bankroll would tell me the same!

Planet 7 breaks their table games lobby up into two sections: the standard versions of the table games, as listed below, and Specialty games, where you will find some more exotic versions of your favorite titles. Here’s a full list of the table games available for you at Planet 7:

• Baccarat
• Blackjack
• European Blackjack
• Face Up 21
• Let’em Ride
• Match Play 21
• Pai Gow Poker
• Perfect Pairs

• Pontoon
• Red Dog
• Suit’em Up
• Super 21
• Texas Hold’em Bonus Poker
• Tri-Card Poker
• Vegas Three Card Rummy
• War

Specialty Games

• 5 Diamond Blackjack
• American Roulette
• Bonus Bingo
• Craps
• European Roulette

• European Slot Poker
• French Roulette
• Hot Dice
• Keno
• Lucky 8’s

• Magic 7’s
• Multiplayer Roulette
• Roaring Twenties Bingo
• Sic Bo
• Treasure Tree

Video Poker

Who doesn’t love a good video poker machine, whether it’s at a gas station in Las Vegas, or on the fringes of a big casino (usually bolted into the bar) or in the comfort of your own home? Most people who play video poker have their own favorite version of the game (mine is Bonus Deuces Wild), and Planet 7 does not disappoint when it comes to video poker variants. They currently offer 16 different video poker games which should give even the most experienced player something to cheer about. Here’s a list of all the different video poker variants at Planet 7:

• Aces and Eights
• All American Poker
• Bonus Deuces Wild
• Bonus Poker
• Bonus Poker Deluxe
• Deuces Wild
• Double Bonus Poker
• Double Double Bonus Poker

• Double Double Jackpot Poker
• Double Jackpot Poker
• Jacks or Better
• Joker Poker
• Loose Deuces
• Mystery Bonus Poker
• Pick’em Poker
• Sevens Wild

Promotions

We talked earlier about how difficult it seemed to be to both clear bonuses and to withdraw any winnings earned from bonus dollars, but that doesn’t mean there aren’t a load of bonuses available to choose from at Planet 7 Casino. Let’s review some of our favorites:

Match Bonuses

Is Planet 7 Casino Legit

Rather than promote some ridiculously high welcome bonus that no one ever thinks they are going to clear, Planet 7 has gone the other way, offering its players a bonus on every deposit they make. To give even more choice, they have a separate bonus code for players who play slots or Keno.

The standard deposit bonuses for players are 100% for general deposits or 200% for Slots and Keno players. All the bonuses have the same wagering requirements (remember we talked about those earlier in The Bad Stuff portion of this review). I for one like clear, simple deposit bonuses, regardless of how difficult they may be actually to achieve. Planet 7 Casino couldn’t make it any easier for their players.

Crazy Days daily bonuses

This is the kind of detailed bonus structure that I do enjoy. A casino that takes the time to present a new promotion for every day of the week is one that knows they need to deliver excellent promotions to all their players, but also know that segmenting their database is going to allow them to be more aggressive with their offers.

Planet 7 has a series of daily bonuses that they call Crazy Days, and these bonuses change during the year giving the casino an even fresher feel for loyal customers. Here’s an overview of the current Crazy Days promotions:

Monday Happy Hour: between 5 pm and 7 pm get an extra 50% bonus on your deposit (you must call the casino to receive your extra bonus)

Twofer Tuesdays: Make a deposit of $50 or more, get a 250% bonus, and if you lose all your money before you clear the bonus, you can call the casino and get a 100% refund of your deposit back into your account to try again!

Wednesday Triple Threat: If you have made a deposit on Monday, Tuesday and Wednesday then you get a bonus $100 chip to play with after you contact the casino.

Thursday Thriller: Deposit $50 and get $160 in bonus cash, on an unlimited number of deposits on Thursdays.

Friday Freebie: Make a $50 deposit and receive a free entry into their $5000 Paydirt! Slot tournament.

Saturday SpinORama: Make a $50 deposit and get a 290% No Rules Bonus, and 50 free spins on certain slots titles.

Sundays with a Cherry on Top: Come play Sundays and receive a free chip based on the total amount you deposited during the week

As you can see, there is an excellent assortment of different bonuses during the week, with something for everyone. All of these bonuses are designed to create loyalty at a small deposit level, which I think is a perfect way to keep players active and coming back on a daily basis. I hope that Planet 7 continues to come up with great ideas for their Crazy Days promotion.

Accepted Countries

Normally when we do a review of a casino, we simply list the countries that are restricted from creating accounts and playing games. In the case of Planet 7 Casino (and the roster of RTG casinos) it is actually easier to list the locations that ARE allowed. If you live in one of these places, you are good to go:

• ÅLAND ISLANDS
• AMERICAN SAMOA
• ANDORRA
• ANGUILLA
• ANTARCTICA
• ARGENTINA
• ARUBA
• AUSTRALIA
• AUSTRIA
• BAHAMAS
• BARBADOS
• BELGIUM
• BERMUDA
• BONAIRE, SINT EUSTATIUS AND SABA
• BOUVET ISLAND
• CANADA
• CAYMAN ISLANDS
• CHILE
• CHRISTMAS ISLAND
• COOK ISLANDS

• FINLAND
• GERMANY
• GREECE
• GUAM
• ICELAND
• JAPAN
• SOUTH KOREA
• LUXEMBOURG
• MARSHALL ISLANDS
• MARTINIQUE
• MAYOTTE
• MEXICO
• MONACO
• MONTSERRAT
• NETHERLANDS
• NEW CALEDONIA
• NEW ZEALAND
• NIUE
• NORFOLK ISLAND
• NORTHERN MARIANA ISLANDS

• NORWAY
• PORTUGAL
• PUERTO RICO
• SAN MARI
• SINGAPORE
• SOUTH AFRICA
• SPAIN
• SWEDEN
• SWITZERLAND
• TOKELAU
• UNITED KINGDOM
• UNITED STATES (excluding NY, MD, KY, MO)
• UNITED STATES MI R OUTLYING ISLANDS
• URUGUAY
• VATICAN CITY
• VENEZUELA
• VIRGIN ISLANDS, BRITISH
• VIRGIN ISLANDS, U.S.

Banking

Planet 7 has several banking options for its player, and as it is a casino that accepts play from the United States, this means that they do take direct credit card payments. We have seen that withdrawals (assuming you get one haha) can take up to 15 business days to receive depending on the chosen method. Here’s a list of the deposit and withdrawal methods available at Planet 7 Casino:

Deposits

• Visa
• Mastercard
• American Express

• Bitcoin
• Neteller
• Person to Person (Moneygram/Western Union)

Withdrawals

• Neteller
• Physical check

• Bank Wire
• Bitcoin

Planet 7 Casino also features something called the Players Reward Card, which appears to be a white label 3^rd party payment method that can be used only at Virtual Casino Group properties. It can be funded with a regular credit card, but the PRC gives you a unique 16 digit card for “generic cash” which can then be used at these casinos with less chance of being declined. You can find out more details on this card and its benefits here.

Would I Sign Up At Planet 7 Casino?

Well, this is a complicated one for me to answer. My gut tells me that personally, I wouldn’t sign up for an account at Planet 7 Casino right now. Given their history of payout issues and the ties to the Virtual Casino Group ownership, the risk of getting screwed by these guys is currently too much for me to make a deposit. Having said that, if you are willing to take the risk that you may have problems down the road, the casino does offer some great games, and you will be able to access their customer service team 24/7. I am really hopeful that these guys are starting to turn things around with slow payment as I really like the promotions they do offer on a daily basis, and I can see a way that I could try to maximize their offers to create a little bit of an edge in my favor.

So, while I sit on the sidelines not creating an account here, I’d like to ask a favor of our readers. If you choose to play at Planet 7 Casino, please leave us a comment or send us an email with your experiences and we will be sure to update this review page with any information we receive, good or bad. Maybe I’ll see enough positivity that I will let Planet 7 take a gamble with my cash!

This review was made by: LegitGamblingSites.com Rating: 3.9 out of 5

This review was made by: LegitGamblingSites.com Rating: 2.3 out of 5

Casino Planet is an online casino operated by Genesis Global Ltd. It was launched in 2020 and joins many other brands run by Genesis. But what makes Casino Planet stand out versus the rest of our new online casinos? Read our entire Casino Planet review for the answers.

Casino Planet review in a nutshell:

Pros ✔

• Over 1000 slots & games
• Many game providers included
• PayPal payments
• Phone number for support

Cons ✘

• Fees charged on withdrawals
• Possible wait of 72 hours for verification

Casino Planet bonus

Becoming a new citizen of Casino Planet will give you the following casino bonuses:

• 100% up to £100
• 200 free spins

The bonus money will be credited instantly and 20 of the free spins will be given within 24 hours. The rest of the free spins will be given in batches of 20 each day until finished.

Bonus terms & wagering

18+ Full T&C's Apply. New players Only. £10 min deposit. £5 max bet using bonus. 40x wagering applies. Bonus valid for 14 days. 20 Spins will be credited instantly upon qualifying deposit + then 20 per day for 9 days on pre-selected games. Free Spins valid for 72 hours from credit. Max Free Spins winnings £100. Ewallets excluded. - www.begambleaware.orgT&C's apply

Bonus Code

N/A – There’s no Casino Planet bonus code to use. Just select the bonus and make at least the minimum deposit.

Casino Planet free spins

As part of the bonus above, new players will get a total of 200 free spins. 20 of them will be given within 24 hours. The rest will be given in batches of 20 each day until they’ve all been handed out.

At the time of this Casino Planet review, all of the free spins could be used on Play’n GO’s Book of Dead slot.

Promotions for existing players

Casino Planet has extra promotions for existing players who continue to make deposits. Unfortunately, we can’t say exactly what you can get as the promotions are constantly changing throughout the year. But check their Promotions page to see for yourself.

When conducting our Casino Planet review, existing players could benefit from more deposit bonuses, free spins and slot tournaments.

Deposit methods

You can deposit using a lot of methods at Casino Planet. In fact, they have one of the largest collections of deposit methods from our entire UK online casinos list. This list includes:

• Visa
• Mastercard
• Maestro
• PayPal
• Boku
• Paysafecard
• Skrill
• Neteller
• Ecopayz
• Trustly
• MuchBetter
• MiFinity
• Jeton

The minimum amount you can deposit is £10 at Casino Planet. There are no deposit fees and the money will be processed instantly. The maximum amount you can deposit is between £30, £200, £1000, and £5000. It depends on what method you use.

For example, you can only deposit £30 when using Casino Planet’s pay by phone casino Boku service. The max limit for Paysafecard is £200, while EcoPayz is £1000. All others max out at £5000.

One thing that’s great to see is Casino Planet as one of the elite PayPal casinos. This adds an extra layer of authenticity and trust as PayPal vets all gambling sites to make sure they are suitable. This is another good sign that Casino Planet is legit and trustworthy.

Casino Planet withdrawal times

It can take between a few minutes up to several business days to receive a withdrawal at Casino Planet. Simply go to the Cashier and request a payout to start the process.

First, the withdrawal needs to be approved. The time it takes to do this depends. It’s very important for your account to be verified otherwise the payout request won’t be approved. Even so, Casino Planet might want extra documents to be sent to them. This is perfectly normal and something they need to do for licence purposes (more on that below).

Then, the money will be in your account based on which method you used to withdraw. Remember, you can often only withdraw using the same method you used to deposit. Here are the average speeds:

• PayPal: Instant
• Skrill: Instant
• Neteller: Instant
• Trustly: Instant
• Ecopayz: Instant
• MuchBetter: Instant
• MiFinity: Instant
• Jetton: Instant
• Visa: 1-3 working days
• Mastercard: 1-3 working days

If you used a deposit method that can’t be used as a withdrawal method (like Boku and Paysafecard) then a different payout service will be used.

The minimum withdrawal amount you can request is £20. The maximum amount you can request is £5000.

Withdrawal fees are charged at Casino Planet. Currently, the charge is 2.49%. However, there’s a minimum fee of £2.99 and a maximum fee of £19.99. How much you will be charged will be explained when you go to withdraw. Not the best part of our Casino Planet review. Most casinos don’t have such costs.

Casino Planet slots & games

There are more than 1000 different slots and games that you can play at Casino Planet. The majority are slots. But they also have live tables and classic games too.

To provide so many games, they have partnered with several developers. Some of the bigger names include NetEnt, Microgaming, Pragmatic Play, Play’n GO, and more.

You can either search for the game you want or use the filter system provided:

This is useful for finding games quickly.

Mobile gaming

Casino Planet have developed their site to be perfectly adaptable for mobile devices. You can access the site using your smartphone or tablet browser and it will automatically resize for your screen. No need to download any app.

Most of the 1000+ games will be available on mobile. However, due to older technology, some legacy games are only playable on desktop. But any new game releases will always be for mobile play.

You will also benefit from the same features listed above. So you’ll get the same bonus, have access to the usual promotions, and be able to use the same payment methods.

Is Casino Planet legit?

Casino Planet is owned by Genesis Global Limited. They are a Maltese company that started in 2014. They manage several other online casinos too (check out our Casino Lab review for an example). Therefore, they have a lot of experience.

Licences

Just like all the sites on Casino Professor, Casino Planet is available for players in Great Britain. This is thanks to Genesis Global’s licence from the UK Gambling Commission (UKGC).

The UKGC is one of the strictest licencing bodies in the world. They set very rigid regulations that online casinos must follow. Any hint of these rules being broken will result in an investigation and a possible fine.

Casino Planet verification

One such UKGC regulation is that all UK sites must perform online casino verification. This confirms each player’s identity to help keep the industry as safe as possible.

To do this, Casino Planet will need to confirm your:

• Identity (e.g. passport/driving licence)
• Address (e.g. recent utility bill/formal letter)
• Payment method (e.g. copy of card/screenshot of account)

Casino Planet try to verify as quickly as possible. However, it can take upwards of 48 and 72 hours. This is pretty slow and could do with being improved.

If you make a withdrawal request, Casino Planet can request extra verification documents. This can include proof of deposits, source of funds, and other documents. This may seem extreme but it is a request that other UK casinos may ask too.

Customer support

You can contact Casino Planet’s customer support in the following ways:

• Live chat
• Email
• Telephone

Is Planet 7 Casino Legit

Telephone is an interesting one as not many casinos offer this. Live chat is probably the most efficient. Email is useful for sending in documents.

If your question is quite common, it will likely be found in their FAQ section.

Doing a quick search can save time queuing up to speak with an agent.

Restricted countries

Casino Planet has many country restrictions. Luckily, the UK isn’t one of them – with British players being eligible to play.

Casino Planet Review by Casino Professor

Casino Planet is a good online casino that offers players a lot of entertainment.

Over 1000 games and counting is a great attraction, as is the many game providers they’ve partnered with. You also won’t be spoilt for choice when it comes to paying either – thanks to several deposit and withdrawal options.

The main problem is the withdrawal fees (only a few on our UK online casinos list charge them). This is not a good look and should be scrapped. Verification could also be sped up too.

But, overall, this is a solid site to try your luck.

If you do, make sure to leave your own Casino Planet review below.

Casino Professor Team